Document Downloads

The Florida Sterling Board of Examiners, through an understanding of the Criteria for Performance Excellence, serves organizations by promoting organizational excellence, assessing practices, and identifying opportunities for improvement.

You will receive a Sterling Resource Guide in the Criteria class and an Examiner Handbook at the Examiner Training in Largo. Please bring all training downloads with you to classes, and remember you will not always have access to the Internet or power cords at the training sites.