Who We Are

The Florida Sterling Council was established in 1992 as a not-for-profit 501(c)3 corporation endorsed by the Executive Office of the Governor. It is comprised of public and private Board members who represent more than half a million jobs in the state of Florida. Our mission is “Serving Florida as the epicenter of business quality through assessment, training, and recognition for performance Excellence and proven results.” The Florida Sterling Council is the only Florida organization sanctioned by the state Alliance group and the National Malcolm Baldrige Quality Award Program.

Sterling has a full-time staff of three and three part-time staff. We depend on many volunteers and partners to deliver high quality products and services to customers. These volunteers include our Board of Examiners, the Examination Committee, the Conference Committee, and members of our Board of Directors, and volunteers who help with specific projects.

The Sterling Foundation helps to support Examiner Training and Recognition and the Annual Sterling Conference. Financial oversight of the foundation is provided by the Executive Director, and the Board of Directors’ Financial Policy and external audits.