Schedule of Events for 2021 Performance Improvement Summit
TIME | SPEAKER | ORGANIZATION | POSITION | SESSION OVERVIEW |
8:30 AM | Dione Geiger | Sterling Council | President | Opening Remarks |
8:35 AM | John Kueven | Wellstar Paulding Hospital
Wellstar Health System |
President
SVP |
Why the Sterling/Baldrige Management System?
The Sterling/Baldrige model establishes a leadership culture of performance excellence that engages the workforce and elevates the customer experience to achieve best in-class results. Learn from a Sterling/Baldrige leader and role model organization how this high performance excellence system is the prescription for success. 2020 Malcolm Baldrige Award Recpient – Wellstar Paulding Hospital |
8:55 AM | Debra Shultz | Florida Power & Light
Sterling Council |
Senior Manager, Quality Programs & Events
Chairman of the Board |
Keynote Introduction |
9:00 AM | Cory Godwin | Walton County Sheriff’s Department | Director of Jail Operations | Leading Through the Storm & After
“Never waste a good crisis.” – Winston Churchill During the global coronavirus pandemic, the Sterling Family has worked to equip and inspire leaders with practical support for leading in crisis. At this year’s Summit, we call upon Cory Godwin who has led teams during the natural disaster of Hurricane Michael, as well as managed jail operations during COVID-19. Crisis leadership requires different behaviors and different leadership decisions. Every crisis creates both unexpected problems and unprecedented opportunities. In this keynote address, Cory will discuss proven leadership behaviors necessary to lead through the storm, and how to build upon crisis to grow your leadership influence and provide hope to those you lead in 2021. |
BREAK | 10:00 – 10:15 AM EST
The sessions below run concurrently. Select one.
TIME | SPEAKER | OBJECTIVES |
---|---|---|
10:15 AM EST | Bob Madeiros | An Introduction to Sterling: A Framework for 2021 and Beyond
– Understand the Sterling Management System Framework |
10:15 AM EST | Dr. Mary Beth Corace Dr. Raina Knox |
Strategic Planning Agility and Governance: A Balanced Partnership
– Identify of tools to facilitate adjustment of existing strategic plans to align with organization’s internal and external environment. |
LUNCH | 11:45 AM – 12:30 PM EST
The sessions below run concurrently. Select one.
TIME | SPEAKERS | OBJECTIVES |
---|---|---|
12:30 PM EST | Jeff McLemore | Building Employee Engagement and Recognition Through Effective Leadership
– Examine who we should be as leaders of people (committed to the development of the work group, centered in self-awareness, committed to encouraging the involvement of others) |
12:30 PM EST | Monique Akanbi | Leadership During Times of Disruption
– Identify critical leadership competencies to ensure continued organizational success |
BREAK | 2:00 PM – 2:15 PM EST
The sessions below run concurrently. Select one.
TIME | SPEAKERS | OBJECTIVES |
---|---|---|
2:15 PM EST | Bob Seemer | Redefining and Refocusing Your Organization after COVID-19
– Review the 10-step process for defining capability and capacity requirements for effective change |
2:15 PM EST | Loretta Townsley | Charter Your Way to a Successful Project
– Strengthen your project charter with a strong concise and measurable problem and goal statement |
TIME | SPEAKER | OBJECTIVES |
---|---|---|
3:45 PM EST | Juan Armas | Wrap-Up |
END | 4:15 PM EST