Sterling Business Blueprint for Not-For-Profit Organizations

Below you will find the tesimonials of the Sterling Business Blueprint for Not-For-Profit Organizations

"On behalf of Foster Care Review, Inc., I wanted to thank you for the facilitation of such a meaningful workshop. It is not often an organization can attend a workshop and really apply components of its actual day to day business challenges specifically to the work project. This has been extremely helpful and beneficial to Foster Care Review. The Sterling Business Blueprint Workbook will be one that is kept near since it is quite helpful in organizing how to re-structure change, policy and procedures around people, process and technology."

David Sharfman Operations Manager
Foster Care Review Inc.

"Matthew and I enjoyed your classes and have recommended the training to several of our partners in the community. Thank you for the opportunity to work with the Sterling Council and I do hope the American Express will continue to fund such a wonderful project."

Wendy A. Tippett, MNM, GPC, Chief Executive Officer
Adopt-A-Family of the Palm Beaches, Inc.

"The training was extremely valuable and Ronnie and I look forward to implementing everything. Please let us know of further opportunities, and if you have any similar sessions in the Orlando or Tallahassee areas. Thanks."

Amy Simpson, Executive Director
Boys Town South Florida

"Both exercises were very helpful and we will be using our Communication Plan as an integral part of our Strategic Plan and our Sterling Journey. Thanks for all your help, we are very appreciative."

Carol Fauci, Chief Corporate Officer
Family Central, Inc.

"We had a wonderful experience with you and other participants and hope to incorporate the new tools as standard business practice. Thanks again."

Deb Tatonetti, Director of Administrative & Management Services
Children’s Services Council of Palm Beach County

"We’ve been so busy engaging our entire leadership team in the implementation of Project #1 (5-year Strategic Plan) and Project #2 (Employee Satisfaction Survey). It has been a great pleasure and very productive process for us to have participated in the Florida Sterling Business Blueprint for Not-for-Profit Organizations. Your expertise and kindness are most certainly appreciated. We hope to contact you soon for your recommendations and feedback on future Youth Co-Op projects."

David E. Heit, MS, Youth Programs Coordinator
YOUTH CO-OP, INC

"We are proud of our achievements thanks in great part to the learning experience we had with you."

Dr. Ruth A. Doran, Executive Director
GUATEMALAN MAYA CENTER

"Thank you for your time, your expertise in training has made a difference for us to be great leaders or at least close to great leaders."

Rachel Fernandez, Director of Operations
Boys & Girls Clubs of Miami-Dade

"We were delighted to have the opportunity for both our Palm Beach and Miami-Dade offices to participate in this Sterling Blueprint Project. When Senior Leadership met and reviewed each of the county’s projects we realized that the blueprint would have a more significant impact on the organization as a whole if we combined forces for the second project. This was particularly relevant as we are planning an agency-wide Quarterly Management meeting. This meeting provides an excellent opportunity for all the management staff in Palm Beach, Broward and Miami-Dade to become engaged and energized in the Sterling process. We worked with the rest of our senior management team to develop the simulation game for the alignment of the Mission, Vision and new Core Values. This alignment is the key in ensuring that all Family Central employees understand how their work relates to the overall goals and achievements at Family Central."

Ann de las Pozas, Chief Development Officer
Family Central, Inc.

"Thank you for the opportunity to participate in the Sterling Blueprint program. I wanted you to know that in addition to rolling out the plans that we worked on at the conference (Client Stewardship and Systems Process Improvement), we have been making an effort to incorporate many of the practices we learned into our daily routines and corporate culture. For example, last week we conducted a senior staff retreat, wherein we used many of the tools you shared regarding:

  • Developing mission, vision, and values
  • Process improvement
  • Employee engagement / engagement ratio
  • Suppliers-Partners.

In addition, we have engaged our Sr VP of Development to work with her on the tools you presented for local advisory boards. Thanks again, Pat. We look forward to seeing you at a future learning opportunity."

Rob Porcaro Senior Vice President of Operations
Easter Seals Florida, Inc.

"We included our Board of Trustees and they only meet every two months. It was a very exciting process. As the Director, I learned a lot from the Board and Staff who met for a long time listing all our strengths and weaknesses. The opportunity discussion was also very interesting. Thanks for all your help in making this happen. We would not have done it without your coaching."

Theodora Long Executive Director/Marjory Stoneman Douglas
Biscayne Nature Center, Inc.