Sterling Conference Sponsor
Florida Sterling Council
The Governor's Sterling Award and the Sterling Management Model are based on the National Malcolm Baldrige Criteria for Performance Excellence. Since 1992, the Florida Sterling Council has assisted organizations in utilizing proven standards of excellence as a guide to making improvements that generate better operations, customer value, and overall results.
Attend the Florida Sterling Conference!
Dr. Laura McNeil is an employee with Citigroup & University of Phoenix and a Sterling Master Examiner.















